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Questions and answers

Ski and snowboard rental

I WOULD LIKE TO EXTEND THE PERIOD OF MY BOOKING, IT IS POSSIBLE?

The extension of an existing booking is possible: shop@boarderline.it. Agreements for extending the rental period can also be taken directly to the rental shop, according to the availability of the material.

I FINISHED MY BOOKING, BUT I FORGOT OTHER EQUIPMENT. HOW CAN I ADD IT?

The quickest and easiest method is to create a new booking with the missing equipment.

I'M NOT SURE THAT I GIVEN CORRECTLY MY SHOES NUMBER OR THE HEIGH OF MY CHILDREN. IS IT A PROBLEM?

When you arrive in the rental shop, an expert staff will verify that the height of the skis and the number of the ski boots, they will change the equipment, if it’s needed.

THE POLES ARE INCLUDED IN THE SKI HIRE PRICE?

Yes, poles are always included in the ski hire price.

WHEN IS POSSIBLE TO WITHDRAW THE RESERVED EQUIPMENT?

You can withdraw the reserved equipment starting at 4.00 p.m. the day before the rent. You can contact the rental shop for particular request.

IS IT POSSIBLE TO BOOK ONLINE AT THE ELEVENTH HOUR?

The online booking is always possible.

WILL I RECEIVE THE DISCOUNT EVEN IF I DON'T BOOK ONLINE?

No, the disconunt is provided only for online bookings.

WHY SHOULD I HIRE SKIS OR SNOWBOARDS AT SKI RENTAL CORTINA?

Ski Rental Cortina offers you high quality ski and equipment for your ski holiday. The equipment is always well prepared and our experienced team will be able to advise you professionally.

Ski and snowboard lessons

IS IT POSSIBLE TO BOOK A CERTAIN INSTRUCTOR FOR THE LESSON?

Due to organisational reasons it is unfortunately not possible to book a lesson with a certain instructor.

AT WHAT AGE CAN CHILDREN START TO SKI?

A first familiarisation with skiing can occur very early, once children show an interest in the sport. Lessons only make sense once the children are ready to leave their parents for the duration of the course and when they are ready to listen to the instructor. Private lessons and group courses can be recommended from age 3 approximately.

AT WHAT AGE CAN CHILDREN START TO SNOWBOARD?

Snowboard equipment is available for children from 3 years. At this age it is important to reliably evaluate the child and to find out if it is the right time yet. It is important that children show a maturity in balance, which is normally the case from age 6.

CAN I WATCH MY CHILD DURING LESSONS?

Parents are welcome to watch their children during the ski lessons, but the lessons should not be disturbed by the presence of the parents. Often it is much better for children if the parents are not directly in the practice area, so the children can fully concentrate on learning to ski.

WHAT LANGUAGE DO THE INSTRUCTORS SPEAK?

All of our instructors speak Italian; most of them also speak English and some also speak French, Spanish  and Polish.

DO I NEED THE HELMET?

In Italy wearing a helmet is obligatory up to the age of 14. We recommend however, that you wear a helmet even if you are older than the legal age.

General questions

WHAT HAPPENS IN CASE OF BAD WEATHER?

Winter sports are outdoor sports! We believe that there is no bad weather, but only bad clothing… In case of snowfall skiing is often even more fun than when the sun shines.

DOES THE SCHOOL ACCEPT CREDiT CARDS?

Yes. We accept Visa, Mastercard, EC Card and cash. We do not accept Diners and American Express.

HOW LONG IS THE SEASON?

The season begins at the end of November and ends when the cable cars and the ski resort close on the 1st of May.

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